What to Expect

At Auburn Heights, the health and well-being of our members, guests, volunteers and staff remains our primary concern. To ensure a safe environment for all, we continue to observe all CDC recommendations and ask our visitors to be respectful in observing the latest social distancing guidelines. By visiting, you agree to abide by the health and safety precautions outlined here and understand that exposure to COVID-19 is an inherent risk in any public location, including Auburn Heights.

Read what a guest had to say about their recent visit to our site for a Steamin’ Day:

Great day! You guys had awesome distancing and cleaning measures in place! Everyone wearing masks and lots of hand sanitizer everywhere! It was a great way to get out and maintain social distancing practices!

 

With health and safety in mind, we want to let you know what to expect so you can plan accordingly should you choose to visit.

“Masks on” for all Unvaccinated Visitors Indoors & on Rides!
For the safety of our youngest visitors (who have no access yet to vaccinations) we ask all unvaccinated visitors to continue the “mask-erade party” on rides and indoors!  

Proper mask wearing includes covering both mouth and nose with your face covering. If you are unwilling to wear a mask or unable to do so due to a medical condition, we suggest that you postpone your visit until this requirement changes.

Admission
While no longer required, advance ticket purchase remains available for the fastest and most touch-free entry. Reservations to all events may be made online or by calling the Friends of Auburn Heights Office (302-239-2385) weekdays 9 am to 5 pm.  If you have any questions, do not hesitate to email us at admin@auburnheights.org.

Capacities will be closely monitored as we prioritize health and safety.

Practice Social Distancing
While on-site, please keep at least 3 feet between you and others not in your immediate party. 
 
Mansion Tours
Delaware State Parks owns and operates the Marshall Mansion at Auburn Heights and is responsible for decisions related to tours of the historic property. Masks are required when taking a tour inside the Auburn Heights mansion, per state guidelines. Tours are now available but capacity may be limited, so please contact Teresa Pierce (Teresa.Pierce@delaware.gov; or 302-239-5687) for specific guidance.

Marshall Steam Museum
The newly renovated museum is open and expansive, and we ask that visitors respect the CDC’s social distancing guidance and spread out to enjoy the collections on view. We also encourage all to exit via the designated exit to avoid congestion in the lobby and main entry. 

Cleaning and Sanitation
We will be adhering to all regulations established by the state and CDC, including regular cleaning of highly touchable surfaces and restrooms. While touch points are minimal inside the museum, we encourage you to take advantage of the hand sanitizing stations provided and to wash your hands thoroughly and regularly (we’ve invested a lot in antimicrobial soap — so please use it liberally and frequently to make our investment worthwhile).

Signage
Signage reminding everyone on-site to practice social distancing and good hand hygiene will be displayed conspicuously throughout the property.

 

The latest updates on the COVID-19 regulations in Delaware can be found here: https://coronavirus.delaware.gov/

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